Returns & Exchanges

We are currently not accepting any returns or exchanges for health and safety reasons due to Covid-19.

 

Damages and issues

We ONLY replace items in the event that that they are defective or damaged. 

We have a 7 day return policy, which means you have 7 days after receiving your item to request a return.

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

To start a return, you can contact us at knowledgeonwheelsllc@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Unfortunately, we cannot accept returns on sale items or gift cards.