Shipping & Delivery
Please be aware that all orders are processed within 7-10 business days, in addition to the shipping time as stated at checkout.
Please note that ordering a PRE-ORDER item will result in shipping delays as the item will be available to ship at a later date.
All orders that are placed on Friday by 12PM EST will begin to process the following Monday.
Please note that Knowledge on Wheels Essentials ships all international packages "Delivery Duties Unpaid." This means that all customs, duties, taxes, and brokerage fees are not charged by Knowledge on Wheels Essentials and are the responsibility of the customer at the time delivery. If the customer fails to pay these fees and the package is returned to Knowledge on Wheels Essentials, we will not resend your package and instead issue store credit in the amount of the subtotal of your order (not including shipping fee).
Knowledge on Wheels Essentials is not responsible for any delays in delivery caused by unclaimed packages or incorrect shipping addresses (the shipping address the customer enters at the time of the purchase is the address we will ship the package to).